FAQ

Do you have AFTERPAY?

Yes we do! Available within Australia.

Do you ship World-wide?

Yes we do!

How much is shipping?

It depends on your item and where you are located, please see the postage total during the checkout process. 

Do you accept returns/ refunds?

Yes, with conditions; for change of mind if it is in unused condition in original packaging and is not a custom item and is returned within 14 days Australia and 35 Days Overseas. Postage returns will be liable to the buyer. 

Scrunchies must remain in packaging/tags. We cannot accept returns otherwise due to health reasons. 

If the item is received faulty please contact me to discuss your options. Example you may receive a replacement or we could lodge a complaint to postal services. Each case is different so please contact me to discuss.

PLEASE SEE THE FULL TERMS AND CONDITIONS HERE - Return Policy

Can I request a custom painting or illustration?

Yes you can! I do commissions on painting and illustrations.

Please contact me to discuss the details.

How can I contact you?

Contact via contact page for returns/refund or email carabeatricestudio@gmail.com

 

or postal address is

Cara Beatrice

PO BOX 2

MILLER

NSW 

AUSTRALIA 2168

What is your privacy policy? 

You can find our policy here

Have any other questions not answered? 

Send me a message!

 

 

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