CARA BEATRICE

FAQ

Do you have AFTERPAY?

Yes we do! Available within Australia.

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Do you ship World-wide?

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Yes we do!

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How much is shipping?

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It depends on your item and where you are located, please see the postage total during the checkout process. 

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Do you accept returns/ refunds?

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Yes, with conditions; for change of mind if it is in unused condition in original packaging and is not a custom item and is returned within 14 days Australia and 35 Days Overseas. Postage returns will be liable to the buyer. 

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Scrunchies must remain in packaging/tags. We cannot accept returns otherwise due to health reasons. 

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If the item is received faulty please contact me to discuss your options. Example you may receive a replacement or we could lodge a complaint to postal services. Each case is different so please contact me to discuss.

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PLEASE SEE THE FULL TERMS AND CONDITIONS HERE - Return Policy

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Can I request a custom painting or illustration?

Yes you can! I do commissions on painting and illustrations.

Please contact me to discuss the details.

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How can I contact you?

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Contact via contact page for returns/refund or email carabeatricestudio@gmail.com

or postal address is

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Cara Beatrice

PO BOX 2

MILLER

NSW 

AUSTRALIA 2168

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What is your privacy policy? 

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You can find our policy here

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Have any other questions not answered? 

Send me a message!

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