FAQ
Do you have AFTERPAY?
Yes we do! Available within Australia.
Do you ship World-wide?
Yes we do!
How much is shipping?
It depends on your item and where you are located, please see the postage total during the checkout process.
Do you accept returns/ refunds?
Yes, with conditions; for change of mind if it is in unused condition in original packaging and is not a custom item and is returned within 14 days Australia and 35 Days Overseas. Postage returns will be liable to the buyer.
Scrunchies must remain in packaging/tags. We cannot accept returns otherwise due to health reasons.
If the item is received faulty please contact me to discuss your options. Example you may receive a replacement or we could lodge a complaint to postal services. Each case is different so please contact me to discuss.
PLEASE SEE THE FULL TERMS AND CONDITIONS HERE - Return Policy
Can I request a custom painting or illustration?
Yes you can! I do commissions on painting and illustrations.
Please contact me to discuss the details.
How can I contact you?
Contact via contact page for returns/refund or email carabeatricestudio@gmail.com
or postal address is
Cara Beatrice
PO BOX 2
MILLER
NSW
AUSTRALIA 2168
What is your privacy policy?
You can find our policy here
Have any other questions not answered?
Send me a message!